Although we constantly review your KPIs and strategic plan to ensure all our efforts are focused on achieving your goals, these are formally reviewed with you on a monthly basis at a face to face meeting with your dedicated Account Manager and at 90 day meetings with your Account Director.

These timely meetings ensure we at BCM Agency remain agile and are able to review your targets and goals without losing sight of the customer and re-plan and refocus as needed. 

In between these meetings, we are always available by email and phone as and when required - either as a sounding board, to discuss progress, ideas or opportunities. We don't pester you when we know you are busy, but we are always available when needed to talk things through. 


Read more about our approach to:



Review meetings

Adjusting the plan

Results vs targets


Clarity Communication Control